FAQ

What Shipping Methods Are Available?

We offer standard local pickup and free delivery for orders over ₦20,000. We also provide shipping to countries like Ghana, Kenya, and South Africa with standard shipping rates.

How Long Will it Take To Get My Package?

The delivery time for your package is typically between 10 to 45 days, depending on your location. Customers in Nigeria can expect their package to arrive within 10 to 20 days.

How Do I Track My Order?

To track your order, please visit our Order Tracking page and enter your order details. You will be provided with real-time updates on the status and location of your package.

What is your Refund and Returns Policy?

We offer a 7-day return policy for our customers. If you wish to return a package, you can do so within 7 days from the date of receipt. Please ensure the item is in its original condition. Contact our customer support team for further assistance regarding the return process.